Emergencies

If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity. Please be as accurate as you can when describing the problem; this will help us be ready for your pet.

Out of hours

If you have an emergency when we are closed, please contact our partners Vets Now on 02392 178098.

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. 

Based at Portsmouth, their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.
 
Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year. We believe our partnership offers you and your pet the very best level of care, day and night.

You can find out more about their service here.

At Portchester we know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now.
 
Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next.

We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.

Your nearest Vets Now clinic is:

Vets Now Portsmouth
Unit 1 Southdown View
Military Road
Hilsea
PO3 5FS

Phone: 02392 178098